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Mutual obligations lifted until congestion clears

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Tuesday 24 March 2020
Media Release
  • Minister for Employment, Skills, Small and Family Business
  • Minister for Families and Social Services

The Coronavirus has, and will continue to have, a devastating impact on Australian jobs and businesses.

Due to the high demand on government services, jobseekers have experienced difficulty with reporting their mutual obligations.

During this challenging time, the Morrison Government is lifting all mutual obligation requirements for jobseekers until capacity can be restored to the MyGov website.

Requirements will be lifted until 31 March, 2020, however if congestion continues, the Government will consider extending these arrangements.

What this means is that no one will be penalised for not being able to report their attendance at appointments or activities – no one’s payments will be suspended and no compliance action will be taken.

The Morrison Government remains committed to mutual obligations and their success with jobseekers and believes in the importance of Australians continued connection to the workforce during this difficult time.


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